Shipping policy

Shipping Policy

Pateesa Bites
Operated by Myuth Food Sciences Private Limited

We carefully pack every order to ensure that your Pateesa Bites products reach you safely and in good condition.

1. Order Processing

Orders are generally processed and dispatched within 1–3 business days after successful order confirmation and payment.

Orders placed on Sundays or public holidays may be processed on the next business day.

2. Delivery Time

After dispatch, orders are generally delivered within 3–7 business days, depending on the delivery location and courier service.

Delivery timelines are estimates and may vary due to:

  • Courier delays

  • Weather conditions

  • Public holidays

  • Transportation disruptions

  • Incorrect or incomplete address information

  • Other circumstances beyond our reasonable control

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Any free-shipping offers will be subject to the terms and conditions mentioned with the respective promotion.

4. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including:

  • Name

  • House/Building number

  • Street/locality

  • City

  • State

  • PIN code

  • Contact number

Pateesa Bites will not be responsible for delivery issues caused by incorrect or incomplete address information provided by the customer.

5. Tracking

Once your order has been dispatched, tracking information may be provided through the contact details associated with your order.

You can use the tracking information to check the status of your shipment with the applicable delivery partner.

6. Delayed or Failed Delivery

If a delivery is delayed or unsuccessful due to circumstances outside our reasonable control, we will make reasonable efforts to assist you in coordinating with the delivery partner.

If an order is returned to us because of an incorrect address, failed delivery attempts, or the recipient being unavailable, additional shipping charges may apply if the order needs to be shipped again.

7. Damaged or Incorrect Orders

If your package arrives damaged, tampered with, or you receive an incorrect product, please contact us within 2 days of delivery.

Please email pateesabites@gmail.com with your order number and clear photographs/videos of the package and product.

Eligible cases will be handled according to our Return & Refund Policy.

8. Contact Us

Pateesa Bites
Myuth Food Sciences Private Limited
Man Gym Road, Patiala, Punjab, India

Phone: +91 98724 54911
Email: pateesabites@gmail.com

Last Updated: August 2026