Terms of Service

Pateesa Bites
Operated by Myuth Food Sciences Private Limited
Man Gym Road, Patiala, Punjab, India
Email: pateesabites@gmail.com

Last Updated: August 2026

1. Overview

Welcome to Pateesa Bites. These Terms of Service govern your access to and use of our website, online store, products, and related services.

By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms of Service and our applicable Privacy Policy and Return & Refund Policy.

If you do not agree with these Terms, please do not use our website or purchase our products.

2. Eligibility

You must be legally capable of entering into a contract under applicable Indian law to place an order through our website.

By using our website and placing an order, you confirm that the information you provide is accurate, complete, and current.

3. Products

We make reasonable efforts to ensure that product descriptions, photographs, prices, and other information displayed on our website are accurate.

However, actual product appearance, packaging, colour, and presentation may vary slightly from images displayed on your device.

Product availability, descriptions, packaging, and specifications may be changed or updated without prior notice.

As our products are food items, customers are responsible for following the storage and handling instructions provided with the product.

4. Orders

When you place an order through our website, you are making an offer to purchase the selected products.

An order is considered accepted only after we confirm the order and successfully receive the applicable payment.

We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including in cases of product unavailability, pricing errors, suspected fraudulent activity, or incorrect order information.

If we cancel an order after payment has been received, the eligible amount will be refunded through the applicable payment method.

5. Pricing and Payment

All product prices are displayed on the website in Indian Rupees (INR).

Prices, discounts, offers, and promotions may change without prior notice.

The price applicable to your order will generally be the price displayed at the time the order is placed.

Applicable taxes, delivery charges, and other charges, if any, will be displayed during checkout or otherwise communicated before completion of the purchase.

You agree to provide accurate payment and billing information and confirm that you are authorised to use the selected payment method.

6. Shipping and Delivery

We aim to dispatch and deliver orders within the estimated delivery period communicated at the time of purchase.

Delivery timelines are estimates and may vary due to circumstances outside our reasonable control, including courier delays, weather conditions, transportation disruptions, public holidays, or other unforeseen circumstances.

Customers are responsible for providing a complete and accurate delivery address and contact information.

7. Returns, Replacements and Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy.

Because our products are food items, return requests are generally limited to eligible situations such as damaged products, defective products, or incorrect products received.

Customers should report eligible issues within 2 days of delivery in accordance with our Return & Refund Policy.

For return or refund assistance, contact:

pateesabites@gmail.com

8. Intellectual Property

All content on the Pateesa Bites website, including but not limited to the Pateesa Bites name, logo, trademarks, product photographs, graphics, designs, text, descriptions, videos, and other materials, is owned by or licensed to Myuth Food Sciences Private Limited or Pateesa Bites.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit our website content without our prior written permission.

9. Website Use

You agree to use our website only for lawful purposes.

You must not:

• Attempt to gain unauthorised access to our website or systems.

• Interfere with the operation or security of our website.

• Upload or transmit malicious code, viruses, or harmful material.

• Use automated systems to scrape or extract website content without permission.

• Provide false or misleading information.

• Use our website for fraudulent or unlawful activities.

• Infringe the intellectual property or other rights of Pateesa Bites or any third party.

We reserve the right to restrict or terminate access to our website where we reasonably believe these Terms have been violated.

10. Third-Party Services and Links

Our website may use third-party services, payment providers, delivery partners, analytics services, or other technology providers.

We are not responsible for the independent policies, practices, availability, or content of third-party websites or services.

Your use of third-party services may also be subject to their own terms and policies.

11. Privacy

Your use of our website is also subject to our Privacy Policy.

We may collect and process information necessary to operate our website, process orders, provide customer support, arrange delivery, process payments, and improve our services.

Please refer to our Privacy Policy for further information regarding the collection and use of personal information.

12. Errors and Changes

There may occasionally be typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping charges, or other information.

We reserve the right to correct such errors and update information at any time.

Where an order is affected by a significant error, we may contact you regarding the order or cancel the affected order and provide an applicable refund.

13. Disclaimer

We make reasonable efforts to keep our website and product information accurate and available.

However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.

To the extent permitted by applicable law, our website and services are provided on an "as available" basis.

Nothing in these Terms is intended to exclude or restrict any rights or protections that cannot legally be excluded or restricted under applicable Indian law.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Pateesa Bites and Myuth Food Sciences Private Limited shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or services.

Nothing in these Terms shall limit liability where such limitation is prohibited by applicable law.

15. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, or expenses arising from your unlawful use of our website, violation of these Terms, or infringement of the rights of another person.

16. Termination

We may suspend or terminate access to our website or services where reasonably necessary, including where a user violates these Terms or engages in fraudulent, unlawful, or harmful activity.

Termination does not affect rights or obligations that arose before termination.

17. Changes to These Terms

We may update or modify these Terms of Service from time to time.

The updated version will be posted on this page with the revised effective date.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

18. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable law, disputes arising in connection with these Terms or your use of our website shall be subject to the jurisdiction of the competent courts in Patiala, Punjab, India.

19. Contact Information

If you have questions regarding these Terms of Service, please contact us:

Pateesa Bites
Myuth Food Sciences Private Limited
Man Gym Road, Patiala, Punjab, India
Email: pateesabites@gmail.com

Last Updated: August 2026